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  • Rux Robot flashing tutorial – Release version

    Environment: Windows, the following demonstration environment is Windows 11 Prepare the flashing tool: USB driver package download address: https://cdn.file.letianpai.com/c30446f3ed36e314dd86927564b30832/factory_release/Tools/驱动包-DriverAssitant_v5.1.1.zip RK flashing tool download address: https://cdn.file.letianpai.com/c30446f3ed36e314dd86927564b30832/factory_release/Tools/RKDevTool_Release_v2.95.zip Prepare system installation package: Ordinary User Release version system installation package download address (The latest system package is geeui 1.201293.u version): https://d4owc89rbj03p.cloudfront.net/ota/geeui_1.2.01293.u_firmware_image/update.img.zip Steps for flashing: Step 1: Install the USB…

  • List of Third Party Information Sharing

    Third-party company name Product/Type Shared information name Purpose of use Usage scenarios Sharing method Third party personal information processing rules Shenzhen Tencent Computer System Co., Ltd WeChat Open Platform Device ID (Android such as IMEI, Android ID), MAC address, WLAN access point Support WeChat authorized login Use WeChat authorization login scenario SDK native acquisition https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8…

  • Rux and App Upgrade Announcement – 02/05/2024

    hiFriends, what is updated for you this time is the sharing robot function, so that you can use Rux with your family. All updated features At the same time, you need to confirm in the robot application center that the Weather App is updated to V1.1.202402025 and the Time App is updated to V1.1.24020203

  • Support

    You can get human customer support in the following ways,Our working hours are 9:30-24:00 Beijing time。 Email You can email us for customer support:we@letianpai.com Facebook Messenger Open https://www.facebook.com/RuxRobot ,Send Message to me, or Scan code. Whatsapp WeChat Use Wechat to scan the QR code below to add our customer service manager.

  • Robot binding and network distribution

    Keywords: binded, networking, Wi-Fi The following information needs to be ensured for robot networking To ensure a smooth pairing process, please confirm that the robot is in a charging state during the distribution process to avoid interruptions during the distribution process. Can’t find the robot on the phone after re networking? The reason for this…

  • Tutorial on forcing a robot to flash ROM under abnormal circumstances

    Need to prepare tools Flashing process 2. Press and hold the reset hole of the robot with a card pin to shut it down. 3. Refer to the video to open the screen panel of the robot 4. Use a USB-C data cable to connect the robot, keeping the other end of the USB-C data…