Letianpai Privacy Policy
Thank you for taking the time to understand our Privacy Policy!
We take your privacy very seriously. This Privacy Policy sets out how Beijing Renhejia Technology Co., Ltd. and its affiliates (hereinafter referred to as “Renhejia” or “us”) collect, use, disclose, process and protect the information you provide to us through our applications on mobile devices when using our products and services; if we ask you to provide certain information in order to verify your identity when using Renhejia products and services, we will only use such information in strict compliance with this Privacy Policy.
This Privacy Policy has been developed with your needs in mind; it is important that you fully understand our personal data collection and use practices and have confidence that you ultimately control the personal information provided to Renhejia.
By using Renjia products and services, you signify that you have read, accepted and accepted all the terms described in this Privacy Policy, including any changes we may make at any time. We are committed to protecting the privacy, confidentiality and security of your personal information in accordance with applicable laws (including the data protection laws of your location). At the same time, we promise all our employees to fulfill these obligations.
In the end, all we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact our Data Protection Officer by privacy@letianpai.com mail so that we can deal with your specific needs. We are happy to deal with your questions directly.
LeTianPai App is a product provided by LeTianPai for you to prompt mobile phone related information on smart devices. LeTianPai desktop robot and Rux The Robot is an electronic pet robot that can walk freely on the desktop provided by LeTianPai.
Please read and understand this Privacy Policy carefully before using our products (or services).
Information we collect and how we use it
1. Types of information collected
In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with services. If you do not provide personal information, we may not be able to provide you with our products or services.
We collect the following types of information (whether or not it is personal information):
1.1 Binding of robot devices
In order to support you to bind the robot device with the mobile application and use it normally, we will collect your account information, the identification information of the robot device (device serial number SN, MAC address, Bluetooth address), the robot model, and system version number. Identification information of mobile devices (IMEI number, IMSI, MAC address, MEID, Android ID, device hardware serial number, SIM card identification after hash algorithm encryption), mobile phone model, system version number.
1.2 Message reminder function
If you enable the message reminder function, the push messages on your phone will be pushed to the robot at the same time. Please rest assured that we will not read your notification messages, and your notification messages will only be used to display on the robot. Your notification messages will not be saved. You can manage the synchronous push settings on the app. In order to achieve this feature, we will need to obtain your right to open notifications and the installation list of software applications for reading notification messages and displaying them.
1.3 Call reminder function
When you turn on the phone reminder function in the application, the robot can display the caller number and contact name of the connected mobile phone and make a reminder. Please rest assured that your caller numbers and contacts will only be displayed on the robot, and your caller numbers will not be stored on the device and will not be uploaded to the cloud. In order to achieve this function, we need to collect call records of your calls and connections. The app will sync the caller number and contact name to your watch device for display. Your call history information for incoming and outgoing calls will be saved on the robotic device and will not be uploaded to the cloud.
1.4 Photo and Gallery functions
When you use the camera function in the robot, the robot will take a photo for you, which will be stored in the cloud and sent to the phone for display. Please rest assured that your photo information is encrypted and stored in the cloud. If you want to delete it, please restore the robot to its factory settings.
2. How personal information will be used
The purpose of collecting personal information is to provide you with products or services and to ensure that we comply with applicable laws. You hereby consent to our processing of personal information for the purposes set out in this Privacy Policy and the disclosure of personal information to our affiliates (which involve communications, social media, technology and cloud businesses), third party service providers.
2.1 Summary of permission calls based on device functions
| Device permissions | Corresponding business function | Function Scenario Description | Whether it can be closed |
| Bluetooth | 1. Add devices 2. Bluetooth speaker | 1. Scan the robot device 2. Bluetooth information transmission with the robot, including network information and media resource data | Yes, the APP will not be able to scan to other devices after closing. |
| Location (geographical location) | 1. Add devices | 1. Scan robots and other devices | Yes, the APP will not be able to scan to other devices after closing. |
| Address book | 1. Call reminder | 1. Use the incoming call reminder function to display the caller’s name on the robot screen. | Yes, after turning off, the robot will not be able to see the specific contact name of the incoming call reminder. |
| Call records | 1. Call reminder | 1. Use the incoming call reminder function to display incoming call information on the robot screen. | Yes, the robot will not be able to use the incoming call reminder function normally after it is turned off. |
| Notification bar | 1. Notification | 1. Use the message reminder function to display the notification message on the robot screen. | Yes, the bot will not be able to use the message notification function normally after it is turned off. |
| Camera (camera) | 1. Video call 2. Remote control | 1. Make a video call with a robot 2. Use robots for remote control functions | Yes, the APP cannot make video calls with the robot after closing. |
| Network permissions | 1. Internet access function | 1. Enable the internet function to read and update data in real time. | Yes, after closing, the APP content cannot be read and updated in real time, and this milk tea function cannot be used in the APP. |
| Storage (album) | 1. Take photos and albums | 1. Use a robot to take a photo, display it on your phone, and save it locally. | Yes, photos taken by the APP robot will not be displayed on the phone after closing. |
3. You are fully aware that in the following situations, we do not need your consent to collect and use personal information
3.1 Related to the personal information controller’s fulfillment of obligations stipulated by laws and regulations;
3.2 Directly related to national security and national defense security;
3.3 Directly related to public safety, public health, and major public interests;
3.4 Directly related to criminal investigation, prosecution, trial and execution of judgment;
3.5 For safeguarding the major legitimate rights and interests of the personal information subject or other individuals such as life and property, but it is difficult to obtain my authorization and consent;
3.6 The personal information involved is disclosed to the public by the subject of personal information;
3.7 Necessary for signing and performing a contract according to the requirements of the personal information subject;
3.8 Collecting personal information from legally disclosed information, such as legal coverage, government information disclosure and other channels;
3.9 Necessary for maintaining the safe and stable operation of the products or services provided, such as discovering and disposing of product or service failures;
3.10 The personal information controller is a news organization and necessary for its lawful coverage;
3.11 The personal information controller is an academic research institution, which is necessary for statistical or academic research in the public interest, and when it provides the results of academic research or description to the outside world, the personal information contained in the results is de-identified.
4. Circumstances in which we obtain your personal information from third parties
In some legal circumstances, we may obtain your personal information from third parties. For example, you authorize third-party accounts to log in to use our services or authorize the import of your information on third-party platforms such as accounts, nicknames, etc.
5. Non-personal information
We may also collect other information that cannot be identified to a specific individual (i.e. information that is not personal information), such as your frequency of use, how long you use it, feature page exposure, clicks, etc. The purpose of collecting such information is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services. We aggregate this information to help us provide customers with more useful information about which parts of our products and services are most interesting to them. Aggregated data is considered non-personal information for the purposes of this Privacy Policy. If we combine non-personal information with personal information, such information will be considered personal information for the duration of the combined use.
How we share, transfer and publicly disclose your information
1.Share
We do not sell any personal information to third parties.
We may sometimes disclose your personal information to third parties (as defined below) in order to provide the products or services you have requested. If you no longer wish to allow us to share this information, please contact us by sending an email to privacy@letianpai.com .
We may make disclosures to third-party service providers and affiliates listed below in this section. In the various situations described in this section, you can be assured that Renhejia will only share your personal information in accordance with your authorization. You should be aware that in any of the situations described below, when Renhejia shares your personal information with a third-party service provider, Renhejia will contractually set out the third party’s practices and obligations to comply with applicable local data protection laws. We contractually guarantee that third-party service providers adhere to the privacy standards applicable to them in your jurisdiction.
1.1 Sharing with third-party service providers
From time to time, we may disclose your personal information to other persons and affiliates (which are involved in communications, social media, technology or cloud business) or to our third party service providers (our mailing providers, delivery service providers, telecommunications companies, data centers, data storage facilities, client server providers, advertising and promotional service providers, representatives and agents of our home) [affiliates and/or other third parties] (collectively, “Third Party Service Providers”) in order to smoothly conduct business operations and provide you with the full functionality of our products and services. Such third party service providers may process your personal information on behalf of and for one or more of the above purposes.
1.2 Transfer
Optimist will not transfer your information to any entity except in the following circumstances:
- Obtain your affirmative consent.
- If Optimist is involved in a merger, acquisition or sale of all or a portion of its assets that may affect your personal information, we will notify you of ownership of your personal information by email and/or by prominent notice on our website or other appropriate means, any changes in the right to use, and any choices you may have about your personal information.
- As explained in this Privacy Policy or otherwise notified to you.
1.3 Public disclosure
Optimists may publicly disclose your personal information in the following circumstances:
- When we have obtained your affirmative consent or you disclose information through our services such as social media pages or public forums.
- Public disclosure based on laws or reasonable grounds: including laws and regulations, legal procedures, lawsuits or at the request of competent government departments.
Save and protect your personal information security
1. Security measures
We are committed to keeping your personal information secure. To prevent unauthorized access, disclosure or other similar risks, we have put in place a process of reasonable physical, electronic and managerial measures to protect the information we collect from your devices and your home website. We will take all reasonable steps to protect your personal information.
All your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity and ensure that your personal information has the highest level of security. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations, and failure to meet these obligations will result in disciplinary action or termination of cooperation. Similarly, we have specific access controls for cloud-based data storage. In summary, we regularly review our information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information during bi-directional transmission over the Internet.
- What can you do?
You can play a role in protecting the security of your personal information by not disclosing your login password or account info to anyone unless that person is duly authorized by you.
Renhejia is not responsible for security lapses caused by third parties accessing your personal information due to your failure to keep your personal information private. Notwithstanding the above, you must notify us immediately if any other user of the Internet uses your account without authorization or any other security bugs occur.
Your assistance will help us protect the privacy of your personal information.
3. Retention Policy
We will retain personal information at all times as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. We will no longer retain personal information, or eliminate personal information, as long as it can be reasonably concluded that retaining personal information would not fulfill the purpose for which the personal information was collected, and retention is no longer necessary for legal, dispute resolution, enforcement of our agreements, or other business purposes. Way to associate personal information with a specific individual.
4. Access other features on your device
Our applications may access certain features on your device, such as Bluetooth switch status, Wi-Fi network status, and other features. This information is used to allow these applications to run on your device and allow you to interact with them.
At any time, you can withdraw your consent by closing the Application on your device or by contacting us privacy@letianpai.com .
You can control your information
1. Access, update or correct your personal information
You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we can process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified by applicable data protection laws.
- Based on your requirements and applicable laws and regulations, we can provide a record of your personal information that we have collected and processed free of charge. If you make other requests for relevant information, we may be based on relevant applicable laws and combine the actual management costs to charge you a reasonable fee.
- If you believe that any information we hold about you is incorrect or incomplete, you may request, correct or complete the personal information based on the purpose of use.
- According to your applicable laws and regulations, you may have the right to request us to delete your personal data. We will evaluate your deletion request based on your request, and if the corresponding regulations are met, we will take corresponding steps, including technical means. When you or we assist you in deleting relevant information, after we may not be able to delete it from the backup system immediately due to applicable laws and security technologies, we will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.
We reserve the right to refuse to process requests that are meaningless/entangled and repetitive, requests that infringe the privacy rights of others, requests that are extremely unrealistic, requests for disproportionate technical work, and requests that are not required to be given under local law, information that has already been made public, information given under confidentiality conditions. We may also refuse to delete data or to access certain aspects of the data request if we believe that it may prevent us from lawfully using the data for the aforementioned anti-fraud and security purposes.
If you wish to request access to the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible by writing to us or by sending an email to the email address provided below. Email: privacy@letianpai.com .
2. Obtain a copy of your personal information
You can obtain a copy of your personal information by contacting us by visiting the email address in < https://www.letianpai.com/privacy>. After verifying your identity, we will provide the personal information you provide during the use of our services upon your request.
3. Withdrawal of consent
You can revoke your consent to the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This can be done through the Renhejia application. We will process your request within a reasonable time after your request and will not collect, use and/or disclose your personal information thereafter based on your request.
Please note that withdrawing your consent may result in certain legal consequences. Depending on the extent to which you withdraw your consent for us to process your personal information, this may mean that you cannot enjoy the products and services of Renhejia.
4. Cancellation of Service or Account
If you want to cancel the products or services of Optimist, you can click the mailbox in [Settings] – [Privacy Policy] < https://www.letianpai.com/privacy> and contact us to cancel your account. Since the operation of canceling the account of Optimist will prevent you from using all products and services of Optimist, please operate with caution. In order to protect the legitimate rights and interests of you or others, we will judge whether your cancellation request is supported based on your use of Optimist’s products and services.
Juvenile Information Protection
We take the protection of Juvenile personal information very seriously. We believe that it is the responsibility of parents to monitor their children’s use of our products and services. However, our policy does not require access to personal information of minors or the sending of any promotional materials to such groups.
Renhejia does not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that Juvenile has submitted personal information to Renhejia without their prior consent, please contact us to ensure that such personal information is deleted and that Juvenile unsubscribes from any applicable Renhejia services.
Updates to Privacy Policy
We review our Privacy Policy on a regular basis and may update this Privacy Policy to reflect changes in our information practices. If we make material changes to this Privacy Policy, we will post them on the Renhejia website or notify you via your mobile device so you can understand what information we collect and how we use it. Such Privacy Policy changes will apply from the effective date specified in the notice or website. We recommend that you periodically review this page for the latest information on our privacy practices. Your continued use of the Products and Services on the Website, mobile and/or any other device will be deemed acceptance of the updated Privacy Policy. We will again seek your consent when we collect more personal information from you or when we wish to use or disclose your personal information for a new purpose.
Do you have to agree to any third party terms and conditions?
Our Privacy Policy does not apply to products and services provided by third parties. Renjia products and services may include products and services of third parties, as well as links to third party websites. Information about you may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read the Privacy Policy of that third party as you would our policy. We are not responsible for how third parties use the personal information they collect from you and have no control over its use. Our Privacy Policy does not apply to other websites linked through our services.
If you have any questions or concerns about our Privacy Policy or practices, please contact us by email at privacy@letianpai.com .
Contact us
If you have any comments or questions about this Privacy Policy, or if you have any questions about our collection, use or disclosure of your personal information, please contact our Data Protection Officer at the following address, referring to the “Privacy Policy”:
E-mail address: privacy@letianpai.com