Account Termination Agreement

This Agreement (“Agreement”) is entered into by and between Beijing RenheJia Technology Co., Ltd. (hereinafter referred to as the “Company”) and the account holder (hereinafter referred to as the “User”), with the aim of regulating the procedures and responsibilities for the User’s application for account termination.

I. Account Termination Procedure

1. If the User wishes to terminate the account, they should submit a written application to the Company. The application methods may include, but are not limited to, email, letter, or submitting the application through the Company’s designated online platform.
2. When submitting the termination application, the User should provide accurate and complete personal information, including but not limited to the account name, registered phone number, and identification proof.
3. Upon receiving the User’s termination application, the Company will verify it through an internal review process and make a decision within a reasonable period of time. The Company reserves the right to request additional information or documents from the User to verify their identity and the authenticity of the application.
4. If the information or documents provided by the User are incomplete or raise doubts, the Company reserves the right to refuse the termination application and request the User to provide additional information or undergo further verification.
5. Once the Company confirms that the User’s termination application meets the requirements, the account will be terminated in accordance with the law. After termination, the User will no longer be able to use the account to log in to the Company’s related platforms and services.

II. User Responsibilities and Obligations

1. The User is responsible for the truthfulness, accuracy, and completeness of the provided personal information and shall bear all consequences and legal liabilities arising from providing false information or concealing important facts.
2. Before the account termination, the User has the responsibility to appropriately handle any personal information, data, files, etc. in their account. The Company shall not be held responsible for any losses or liabilities caused by the User’s failure to handle personal information properly.
3. Before the account termination, the User is obligated to back up any personal data or files they wish to retain. The Company is not responsible for retaining or providing any personal data or files from the terminated account.
4. Before the account termination, the User shall ensure that their activities on the Company’s related platforms comply with laws, regulations, and the Company’s relevant provisions, and shall not engage in illegal, improper, or activities that infringe upon the legitimate rights and interests of others.
5. The User understands and agrees that after the account termination, they will be unable to log in to the web pages, mini-programs, or apps provided by Letianpai, and will be unable to use the account. Additionally, all associated third-party accounts will be disconnected.
6. The User understands and agrees that after the account termination, their personal profile and historical information associated with the account will be permanently deleted. The account avatar will be reset to the default image, and the nickname will be changed to “Terminated.”
7. The User understands and agrees that after the account termination, any devices linked to the account will be restored to factory settings, and all data will be erased and cannot be recovered.
8. The User understands and agrees that after the account termination, the Company will remove any real-name authentication information associated with the account, and all assets and rights under the account will be cleared.
9. The User understands and agrees that after the account termination, they will be unable to continue transactions, after-sales processes, or any other activities on the Company’s marketplace.

III. Company Responsibilities and Obligations

1. The Company will review and process the User’s termination application in accordance with laws, regulations, and internal policies, and make a decision within a reasonable period of time.
2. After terminating the User’s account, the Company will cease providing related services to the User and handle the User’s personal data in accordance with laws, regulations, and the Company’s relevant provisions.
3. The Company will take reasonable technical measures to protect the security of the User’s personal information submitted before termination, in order to prevent information leakage, theft, or misuse.

IV. Miscellaneous

1. This Agreement shall be governed by and construed in accordance with the laws of the People’s Republic of China.
2. If any provision of this Agreement is deemed invalid or unenforceable, it shall not affect the validity of the remaining provisions.
3. The parties agree to resolve any disputes or controversies arising from this Agreement through friendly negotiation. If a settlement cannot be reached through negotiation, either party may bring a lawsuit to the competent court.
4. This Agreement shall come into effect upon the User submitting the termination application and receiving confirmation from the Company and shall have legal binding force.

Please read and understand the entire contents of this Agreement carefully before applying for account termination. The User’s application for termination shall be deemed as acceptance and agreement to this Agreement.